This site is operated by Soho Merch on behalf of the Higher Colleges of Technology (HCT). Throughout the site, the terms “we”, “us”, and “our” refer to Soho Merch. By using this website, you agree to these Terms & Conditions, as well as our Privacy Policy.

All products displayed are subject to availability. We reserve the right to modify or discontinue items at any time without notice. We strive to ensure all product descriptions, prices, and images are accurate, but we do not guarantee error-free listings.

Here’s how to make a return:

1. Please visit our Returns Hub and follow the on-screen instructions to generate your returns label. Please use the email address you used when placing your order.
2. Once your return has arrived at our warehouse, our team will then check that the items are in their original condition*. This process typically takes 5-10 business days from the day we receive your return.
3. Once your return is inspected, a refund will be issued. Funds can take 5-10 business days to appear in the account of your original payment method, .
4. You will be informed of your refund via email confirmation.

*Please note that if your item does not pass our checks, you will be notified via email and it will be sent back to you at your cost. Take a look at our terms of sale for more details.

Free delivery within the UAE on orders over AED 199

Orders below AED 199 will include a standard delivery fee

All orders are typically delivered within 2 business days

We offer free returns within 14 days of delivery

Items must be returned in original condition and packaging

No exchanges are available – only full refunds will be issued to your original payment method

To start a return, email returns@sohomerch.com with your order number and reason for return

All content, including product designs, branding, images, and logos, are the property of HCT and/or Soho Merch and are protected by intellectual property laws. Unauthorized use is strictly prohibited.

Use of the HCT Webstore is also governed by our Privacy Policy, which outlines how your personal data is collected, used, and protected.

We are not liable for any indirect or consequential damages arising from the use of this site or products purchased through it.

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of UAE courts.

For any questions or concerns, feel free to contact us at:
📧 support@sohomerch.com